Legal
Privacy Policy
Last updated: February 28, 2026
Introduction
Waterside Commercial Finance (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard information you provide when you visit our website or interact with our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website.
Information We Collect
We may collect the following types of information when you interact with our website or services:
- Contact information — including your name, email address, and phone number when you submit an inquiry or deal form.
- Project information — details about transactions, capital needs, project locations, timelines, and associated documents submitted through our deal intake forms.
- Usage data — pages visited, time spent on the site, browser type, device information, and referring URLs, collected automatically through cookies and similar tracking technologies.
- Communications — any messages or correspondence you send to us directly.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and communicate with you about projects and services.
- To evaluate project submissions and assess eligibility for financing programs.
- To send relevant updates, announcements, or newsletters if you have subscribed or opted in to receive them.
- To improve our website, services, and overall user experience.
- To comply with applicable legal obligations or regulatory requirements.
We will not use your information for purposes that are inconsistent with those described in this policy without providing you additional notice or obtaining your consent where required by law.
Information Sharing
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you — provided those parties agree to keep this information confidential and use it only for the purposes we direct.
We may also disclose your information when we believe disclosure is appropriate to comply with the law, enforce our policies, or protect the rights, property, or safety of Waterside Commercial Finance, our clients, or others.
Data Security
We implement commercially reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, alteration, or disclosure.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We encourage you to avoid sending sensitive financial information through unsecured channels and to contact us directly if you have concerns about the security of any information you have shared.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of your personal data, subject to applicable legal requirements.
- The right to opt out of marketing communications at any time.
To exercise any of these rights, please contact us at frontdesk@watersidecf.com. We will respond to requests within a reasonable timeframe in accordance with applicable law.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Waterside Commercial Finance
Email: frontdesk@watersidecf.com
500 Delaware Avenue, Site 1 #1960
Wilmington, Delaware 19899
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any update constitutes your acceptance of the revised policy.